It is much more expensive to find a new customer than it is to retain an existing one. With 80% of a company’s sales come from just 20% of its customers, retaining current customers is as important as ever!
At Americas Business Solution, we know what it takes to ensure customer retention for your business. Working closely with you, our marketing team will help you implement programs and services that include:
- Customer loyalty programs
- Promotional products
- Direct mail marketing
- Email marketing
People love being appreciated, which is why you should always let your customers know that you care. Through a variety of unique and creative promotions, such as sales, drawings or special events, you’ll remind your clients exactly why they keep coming back to you again and again.
- What is customer retention?
Customer retention is the active effort of keeping your current customers and clients happy. By providing excellent customer service, along with special incentives to keep them long-term, you ensure that your company continues to work with the people who aid your success.
Creativity is often the name of the game when it comes to customer retention.
Through promotions, specials, events and other incentives, you can show your
existing customers that you appreciate their business.
- How will it help my business?
Finding new customers is important, but what’s even more crucial is keeping your existing ones. Retaining a high percentage of your customers will save you time and money, as well as free up resources for generating new leads.
- Why choose Americas Business Solution?
Americas Business Solution is a marketing communications firm with a team of professionals who know what it takes to help you retain your most important customers. We’ll work with you every step of the way, from building databases to following through with promotional products, customer loyalty programs and more.